Refund Policy
Home » Refund Policy
CB
Refund Policy
Effective Date: Current
At ClickBookPro.online, we aim to provide a high-quality digital learning experience. This Refund Policy explains when refunds may be approved and how requests are processed.
1. Refund Eligibility
Refunds may be issued only in the following cases:
- Duplicate or accidental payment.
- Technical issues on our platform preventing course access.
- Payment gateway errors resulting in an incorrect charge.
Refunds are not applicable for:
- Completed or partially completed courses.
- Accessed or downloaded course content.
- Change of mind after purchase.
- Personal device or internet issues.
- Discounted or promotional course purchases.
2. Requesting a Refund
To request a refund, send an email to support@clickbookpro.online with the following details:
- Your Full Name
- Registered Email
- Course Purchased
- Payment Receipt or Transaction ID
- Reason for Refund
3. Refund Review & Processing
- Refund requests are reviewed within 3–5 business days.
- Approved refunds are issued to the original payment method.
- Banks/payment providers may take 5–7 business days to reflect the refund.
4. Non-Refundable Situations
A refund will not be granted if:
- You accessed a significant portion of the course.
- You downloaded course materials.
- You violated platform rules such as account sharing.
- The purchase date exceeds 7 days.
5. Changes to This Policy
ClickBookPro reserves the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
6. Contact Us
For any questions or support regarding refunds, please contact: support@clickbookpro.online
Shopping cart